New Hire Reporting

Some basics to get started. Quickbooks Online user here. I have the Core Payroll. I use the automated tax filing and payment option.

Back on March 15th, I received an email stating QB was going to be enhancing the Core Payroll package by offering automated New Hire reporting if you had the auto tax filing/payment option turned on.

Either I'm a dense, or I cannot seem to locate any indication this feature is engaged and working on my behalf. I can log into my State's New Hire Reporting Center (Virginia), and when running a report on their site to show the new hires reported, nothing comes back for the last several months. I'm now worried QB hasn't been doing this, and I've let a good 4 months of new hires go unregistered.

No degree of searching the QB website is helping. Didn't know if any other Online users with the core payroll package might be able to assist. I feel a call to Support is likely in my very near future.

Thanks to anyone who may be able to chime in and assist.

Here's the notice I got back on 3/15:

Great new s! We're bringing our popular automatic new hire reporting feature to QuickBooks Online Payroll Core at no extra cost to you . Previously only available to our Premium and Elite customers, our automated reporting service sends a new hire report to your state tax agency whenever you add a new employee and run their first payroll through QuickBooks.

What you need to do
Starting March 15, 2021, any QuickBooks Payroll user who has the Automate taxes and forms setting turned on will have new hire reports sent automatically to their state tax agency after any new employee is added to payroll. Currently, you have this setting turned on (you can turn it off in Payroll settings ).