Reimbursements

In the event you receive treatment from an out-of-network provider, you might be
asked to pay up front and seek reimbursement from Henner.

If you received a medical service reimbursable by your Henner insurance policy, you must submit the following documents to Henner in order to be reimbursed:

• Original bill
• Any receipt(s) for payment of services
• Completed and signed claim form
• Medical prescription(s) for pharmacies and laboratory tests
• Medical reports

We recommend that you retain copies of these documents for your records.

You can send all those documents by e-claiming or to your Henner Client Services Team by post.

For further queries, please contact your Henner Client Services Team directly.

Any insurance coverage mentioned above is provided by or through Henner, its affiliates and partners. Network access and certain administrative services are provided by United HealthCare Services, Inc. and/or its affiliates.